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1 Answer

TAD Member

8 months ago

Letters are usually sent to addresses listed as the place that the person and their goods can be reasonable expected to be found. This information could be by taking from the electoral role, or other records, and sometimes mistakes do happen. If you have received a letter for someone who does not live at your address then you can return to sender, identifying that they are not known at your address. Your mum would have to contact them directly to find out more about the debt and why they have incorrect information listed about her address.

This question was answered by Debt Advice Foundation, an independent UK debt advice charity. If you need further help, Debt Advice Foundation provides a free, confidential helpline and can advise you. Click here to find out more.

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