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Shergroup – Solutions for business

If you’re looking for advice and assistance with your debt situation, after receiving a letter warning you of an impending visit from Shergroup Ltd.’s enforcement agents, then we’re ready to help.

We understand every aspect of the credit and debt industry, so when it comes to a bailiff visit, we can let you know what to expect and the best ways to manage it.

Whatever your financial situation, we can detail your options, recommending the best for you, to clear your debt and get on with your life.

If you have concerns about any aspect of your circumstances that aren’t covered here, we’re ready and waiting to hear from you.

The golden rule when dealing with the bailiffs

Never give bailiffs access to your home or your belongings.

In simple terms: DON’T LET THEM IN.

Many people think that a bailiff visit means having your door forced and all of your belongings stripped from your home.

There are strict guidelines that enforcement agents, or bailiffs, must adhere to, so even though they are entitled to take some possessions, it’s not always as bleak as it may seem at first.

You don’t have to grant immediate access to a bailiff. With that in mind, we suggest that you keep all doors and windows closed and locked at all times, especially on the day they’ve warned you that they’re going to visit.

Keep the agents outside and carry out any discussions there. Alternatively, arrange to hold further conversations at their offices, suggesting that you are willing to work with them to find a suitable solution that works for everyone involved.

Shergroup Ltd. contact details:

Company Name: Shergroup Ltd.

Other Names: Shergroup, Shergroup Solutions, Shergroup Enforcement, Shergroup Bailiffs

Freeport Office Village
Century Drive
CM77 8YG

Main Contact Number(s): 0845 890 9200



Opening hours:

Monday–Friday: 8:00am–8:30pm
Saturday: 9:00am–5:00pm

Who is Shergroup Ltd.?

Shergroup is a debt collection and High Court enforcement agency with over 100 staff spread across the UK, US and India. They previously operated as Burchell & Ruston, offering legal services, until, after modernisation in 2004, they were incorporated into Shergroup Ltd. in 2007.

The Ministry of Justice regulates all bailiffs and enforcement agencies.

Why would Shergroup contact you?

Shergroup collections are employed to recover a host of debt types, with or without legal action. They not only cover collections in the UK but internationally throughout Russia, China, the Middle East and the USA.

They are also employed to enforce all forms of County Court judgment, High Court judgment, costs orders, possession orders, claims for commercial rent and the forfeiture of leases, employment tribunal awards, and common law eviction self-help remedies.

When employed to collect outstanding debts, they are entitled to take your belongings, as long as they’ve followed the correct procedure.

They can seize all of your luxury items, including TVs, games consoles, jewellery, electrical goods, antiques and more. They must leave items that you need for a basic standard of living. These include domestic white goods (i.e., cooker, fridge, freezer etc.), clothes and food, lighting and heating appliances, your phone, fitted fixtures and work tools up to a value of £1,350.

To receive advice on how to protect your belongings by finding a manageable repayment schedule or eliminating your debt, our resident debt expert, TAD, will guide you through each of your options.

What happens to the goods Shergroup take from you?

Your goods won’t necessarily be removed from your property. The first stage permits a bailiff to create a Controlled Goods Agreement outlining which of your belongings they plan to sell if you don’t or can’t repay the money you owe. You cannot sell or remove those items, and you must stick to the agreement.

To protect items from being added to the list, you could remove them from your property before your bailiff’s visit.

The best way to control the situation is to find an agreeable solution to your debt problem. TAD can help you with that, finding solutions to make your repayments manageable under your current budget or to see if there is a way to remove the debt from your account.

If you don’t stick to the terms of your agreement, sadly, all of the listed items will be taken and sold. The money raised will go towards your debt and the costs of its recovery.

What happens when Shergroup want to take your car?

Just as they would with your belongings, if you fail to make the agreed repayments or engage with your outstanding debt, your car will be sold to pay towards them.

It can be added to your Controlled Goods Agreement, and you’ll still be able to use it, as long as you stick to your part in the repayment schedule.

However, if the bailiffs want to add it to their list, they need proof of its existence and that you still own the car. They can clamp your vehicle for removal at a later date, but only if they have the correct legal access.

They can only take or clamp your car if it’s located on your property or in public access areas. They don’t have the authority to remove it from a neighbour’s driveway or garage, or a privately operated car park.

Disabled drivers’ cars are exempt, as long as they display a Blue Disabled Badge.

Cars legally owned by another party or on loan cannot be taken, so if you drive a family member’s car or yours is still under a hire purchase agreement, they’re safe from the hands of the bailiff.

Bailiff’s fees

For a full list of what the bailiffs can and will charge, the fees are laid out under the Taking Control of Goods Regulations 2014.

The fees are excessive for those already struggling with financial commitments and will only add to your problems.

  • £75 for the enforcement notice
  • £235 for home or work visits
  • £110 to remove and sell your goods

They also have a right to charge you for a range of associated costs.

To limit the possible charges contact us to discuss your options. We’d love to help you regain control of your finances, to remove your debt issues and the stress that comes with them.

If you’ve been contacted by Shergroup and need some help or advice, talk to TAD today. Support from our trusted debt advice partners will help you determine the state of your debt to be certain you do owe the money, or if it has been statute barred.

If they can challenge the debt, they will make sure you don’t have to pay them a penny.

If, however, the debt is live, then they can help you find a debt solution that suits your circumstances to help regain control of your finances.

Your debt solution will allow you to repay what you owe with monthly payments based on what you can realistically afford each month.

For help dealing with your debt, talk to TAD to be connected with one of our trusted debt partners.

*Talk About Debt is not associated with Shergroup or any of the bailiffs and agencies included in our directory.