Rundles Certified Enforcement Agents

Our financial security plays such an important part in our daily lives. Receiving a letter from a bailiff or enforcement agency will only add to the pressures and worries you may already be facing.

Knowing how to deal with an impending bailiff visit, or where to turn for advice, could be the difference between finding the best solution to your problems or piling even more issues into your daily life.

The following page will explain a few essential areas of a bailiff’s operations and the best way to manage them.

We’ll let you know what your rights are, and if you need any more in-depth advice, our experts are always ready and waiting to help.

The golden rule when dealing with the bailiffs

Never give bailiffs access to your home or your belongings.

In simple terms: JUST DON’T LET THEM IN.

If the bailiff gets inside your home, you’ll find it very hard to get them out until they’ve got what they came for.

The good news is that you don’t have to let them in. So, keep the doors and windows closed and locked. If there’s the slightest opportunity to get inside your home, your bailiff will jump at it. They are highly experienced and know that this is their best option to apply the most pressure on you, to agree to what they want.

Instead, offer to meet them at their offices, or join them outside to carry out your discussion.

Rundles contact details:

Company Name: Rundle & Co. Ltd.

Other Names: Rundles, Rundles Enforcement Agency, Rundles Bailiffs

Address:
53 Northampton Road
Market Harborough
Leicestershire
LE16 9HB

Main Contact Number(s): 08456 585030

Fax: 0151 650 4999

Website: www.rundles.org.uk

Email: info@rundles.org.uk

Opening hours:

Monday–Friday: 8:00am–8:00pm

Who are Rundles?

Rundles was founded in 1992 and provides enforcement services in both the public and private sectors. They work nationally with over 90 English Authorities, offering services in collection, recovery, training and legal services.

Rundles is part of the JBW Group (JBW Judicial Services Group) after they were bought over in May 2019.

The Ministry of Justice regulates all bailiffs and enforcement agencies.

Why would Rundles contact you?

Amongst their list of services, Rundles is employed to collect:

  • Council tax
  • Non-domestic rates
  • Road traffic debt
  • Commercial rents

They also provide client, staff and 3rd sector training, and warrants of arrest.

An enforcement agent, or bailiff, has the right to remove your personal belongings to sell towards the money you owe. However, they aren’t entitled to take everything; they must leave you with the necessary items to be able to live with a basic standard of living.

They are entitled to remove your luxury items, electrical goods, TVs, jewellery and antiques. They can also take any cash they find.

You can take steps to prevent the removal of your goods from happening. The first, as we’ve said, is not to let them inside your home. Another is to deal with the debt and find a suitable way to repay the money. The third is to remove the goods you want to keep safe to another location.

If you need more information about your property and retaining your belongings, TAD would be delighted to talk to you and advise you of the best ways to manage your current situation.

What happens to the goods Rundles take from you?

If you can’t come to a suitable and reasonable agreement to repay your debt, your goods will be sold.

You can try to buy them back yourself, but if you don’t want to lose your belongings, the best way to deal with the situation is to find a way to pay back what you owe in a way that’s affordable to you.

Seeking professional guidance should be your first step into finding a solution.

The bailiffs won’t remove your goods on their first visit. They should provide you with an opportunity to find a way to pay them, but what they will do is make a list of all the items they plan to take. This is called a Controlled Goods Agreement, and you aren’t permitted to sell or remove any of the goods that they have itemised.

What happens when Rundles want to take your car?

You shouldn’t hand over your car just because your enforcement agent expects you to. An agency can only remove the items they can access, so if they can’t find your car, or it’s parked on land they don’t have permission to enter, then your car should remain safe for the time being.

Examples of private property include neighbour’s, family or friend’s driveway or garage, or privately-run car parks.

If you have a disability and your car displays a Blue Disabled Badge, the bailiff cannot remove your vehicle. Nor can they take it if you have bought the car under a hire purchase agreement that you are still paying into.

It is an offence to tamper with or to try and prevent a bailiff from clamping your car. You could be sentenced to up to a year in prison if you do, so we’d advise keeping clear should you find yourself in that situation.

Bailiff’s fees

The Taking Control of Goods Regulations 2014 dictates many of the bailiff standards, including what they are permitted to charge.

Their standard charges are high, and the list of things they can charge for is wide and varied.

The standard enforcement notice that is issued as soon as your case is allocated carries a fee of £75. The fee for a visit to your home is £235. They’ll also apply a fixed fee of £110 to remove and sell your goods. Each of these costs will only add to the debt problem you’re already facing.

If you’ve been contacted by Rundles and need some help or advice, talk to TAD today. Support from our trusted debt advice partners will help you determine the state of your debt to be certain you do owe the money, or if it has been statute barred.

If they can challenge the debt, they will make sure you don’t have to pay them a penny.

If, however, the debt is live, then they can help you find a debt solution that suits your circumstances to help regain control of your finances.

Your debt solution will allow you to repay what you owe with monthly payments based on what you can realistically afford each month.

For help dealing with your debt, talk to TAD to be connected with one of our trusted debt partners.

* Talk About Debt is not associated with Rundles or any of the bailiffs and agencies included in our directory.