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Phoenix Commercial Ethical Enforcement

Falling into money problems creates so many complications to our daily lives. When matters then get out of hand, it can seem almost impossible to get things back on track.

If your debt has reached the point of court action to recover the money you owe, you could be expecting a visit from an enforcement agency (bailiffs) who have been employed to recover what you owe.

The following page will provide details about Phoenix Commercial and a few methods of dealing with what can be a very trying situation.

If your debt is out of hand and you aren’t sure where to turn, TAD ready and waiting to help. As our resident debt expert, TAD offers a range of alternative solutions to deal with your money troubles, helping you get back into good financial health with the least impact possible on your day-to-day life.

The golden rule when dealing with the bailiffs

Never give bailiffs access to your home or your belongings.

In simple terms: DON’T LET THEM IN.

Bailiffs knows that they can put far more pressure on you if they can gain access to your home and belongings. It’s because of this we advise everyone expecting a bailiff visit to keep all doors and windows locked and closed at all times.

Your bailiff will use every trick they can think of to get inside your home, so make sure you’ve covered every entrance and exit.

If you’d like to talk to them, do it outside where it’s easy to get away from them; but whatever you do, don’t give them a chance to enter your home through the door you leave by.

Phoenix Commercial contact details:

Company Name: Phoenix Commercial

Other Names: Phoenix Commercial Ethical Enforcement, Phoenix Enforcement Agents, Phoenix

Paragon Business Park
Chorley New Road
Bolton, Lancashire

Main Contact Number(s): 0333 323 0333



Opening hours:

Monday–Friday: 8:00am–8:00pm
Saturday: 9:00am–1:00pm

Who is Phoenix Commercial?

Phoenix Commercial was formed in 1999, specialising in ethical enforcement and collection of local authority debt. They have won awards for their services and are regular finalists in various industry presentations.

The Ministry of Justice regulates all bailiffs and enforcement agencies.

Why would Phoenix Commercial contact you?

Phoenix Commercial’s debt collection services include:

  • Council tax and business rates collection
  • Parking and traffic management
  • Commercial rent arrears recovery
  • Sundry debt collection
  • Housing benefit overpayments
  • Former tenant arrears
  • Consumer debt
  • B2B debt

If you have failed to meet your council tax payments, owe money on business rates or rent, or have a collection of smaller debts that have become too hard to repay, then Phoenix could have been employed to recover the money that you owe.

An enforcement agent is entitled to take your belongings to pay towards your debt. They can’t take everything you own, but they can take important valuables and your treasured possessions.

They can’t take the things you need to live a basic standard of life. Those items include a dining table and chairs, your cooker, fridge and freezer, and also your landline and mobile phone.

They will take all of your luxury items, electrical goods, jewellery, valuables, TVs and cash.

If you’d like to know your rights of retaining a specific item, TAD understands every aspect of the law. Contact us with all of your questions and let us put your mind at rest.

What happens to the goods Phoenix Commercial take from you?

If you fail to pay towards the debt the bailiff is chasing, they will have no choice but to sell your belongings to try and recover the outstanding amount.

This won’t happen right away; first, the bailiff will create a Controlled Goods Agreement. This document catalogues all the things you own that they think are worth selling to raise funds.

If you stick to a suitable repayment schedule or find a way to repay the total amount, your belongings are safe. If you’re not able to stick to your part of the arrangement, then your belongings will be sold.

The best option is to arrange a payment plan that you can comfortably stick to. If you feel that your bailiff’s option is out of your budget, TAD can talk you through your alternatives.

A short-term solution to keeping your valuables out of the hands of the bailiffs is to store them where they can’t get to them. Find a relative or friend who will look after them for you until you get your finances back under control. If it isn’t in your home, the bailiff can take it from you.

What happens when Phoenix Commercial want to take your car?

It doesn’t matter to a bailiff if your car is a brand-new top of the line model or an old runabout—it still has a value they can use to offset your debt, even if it’s sold for scrap.

You can try to prevent a bailiff from taking your car by storing it on private property. Without a court order for access, a bailiff can only remove your vehicle from your land or public access areas.

Park it in a private car park or a family members garage, and your car should be safe from clamping or being taken away.

If your car gets clamped, however, never interfere with it. Even trying to remove a bailiff applied wheel clamp is a criminal offence. You could even end up with a prison term if you break their laws.

Bailiff’s fees

With an enforcement notice fee of £75 simply to confirm that your case has been handed to an enforcement agency, you should start to understand the type of costs that a bailiff is entitled to charge.

If you fail to make your payments and they plan a visit to try and resolve the problem, you’ll find yourself with another one-off charge of £235. If you’re already struggling to make your repayments, this will only make life more difficult.

The fees and associated costs will keep coming as long as the bailiff continues to work on the recovery of the money you owe, so the best way to limit those additional charges is to deal with the problem head-on.

If you’ve been contacted by Phoenix Commercial and need some help or advice, talk to TAD today. Support from our trusted debt advice partners will help you determine the state of your debt to be certain you do owe the money, or if it has been statute barred.

If they can challenge the debt, they will make sure you don’t have to pay them a penny.

If, however, the debt is live, then they can help you find a debt solution that suits your circumstances to help regain control of your finances.

Your debt solution will allow you to repay what you owe with monthly payments based on what you can realistically afford each month.

For help dealing with your debt, talk to TAD to be connected with one of our trusted debt partners.

*Talk About Debt is not associated with Phoenix Commercial or any of the bailiffs and agencies included in our directory.