question category: Debt Companies
Alliance & Leicester have 'written' off my account but no conntact?
I've been in an IVA for the past 3 years, have been very lucky with my creditors in them accepting my offers of payments.
However, I recently rang Alliance & Leicester about my loan, I wanted to know the remainder balance to evaluate how long I had to go. They informed me that my account had been 'written off' and passed to a Debt Collection agency and they couldn't provide me with any details.
I was told to wait for the debt management to contact me, this has now been 7 weeks and I still haven't heard anything?
Also, my last payment got sent back to my IVA company?
What do I do, I estimate that I owe £980 but I'm concerned on how I can pay this and Alliance & Leicester, or shall we say "Santander" aren't being helpful at all?
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