question category: Banks

I have been trying to pay my bank an agreed amount of money off my dept,


Every time I send it they return it saying wrong account, I then send it to the new account they return it saying wrong account
this has been going on for 2 years, and they keep returning my money

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Re: I have been trying to pay my bank an agreed amount of ...

You have to speak to the bank about this. They will tell you where to send the money. You can ask them for a standing order form. If you aren't confident speaking on the phone you can write them a letter - after all you have money to send its in their interest to speak to you.

 

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